After testing dozens of AI platforms in real-world support teams, I’ve seen...

https://emilioezho292.theglensecret.com/deloitte-ai-pilots-why-do-only-25-make-it-to-production

After testing dozens of AI platforms in real-world support teams, I’ve seen automation hit 70% within a week for simple tasks. But here’s the catch: today’s AI shines best when it assists agents, not fully resolves complex issues