Dealing with a wave of fake reviews feels personal, but it’s actually a...

https://www.alphabookmarks.win/waking-up-to-a-wave-of-fake-1-star-reviews-feels-like-a-punch-to-the-gut

Dealing with a wave of fake reviews feels personal, but it’s actually a tactical issue. When your Google rating dips from a 4.6 to a 4.1, you’re not just losing stars—you’re losing actual customers