How a $12M SaaS Vendor Was Forced to Renegotiate a 7-Year Maintenance Deal Before Feb 3, 2026

https://www.inter-bookmarks.win/delivery-evidence-beats-positioning-statements-why-clear-ownership-actually-changes-outcomes

How the original maintenance bargain left the company exposed In late 2023 a mid-market SaaS company with $12 million in ARR signed a seven-year, upfront maintenance agreement with a major systems integrator