In 2026, AI customer service automation platforms can handle up to 70% of...

https://www.instapaper.com/read/2048389655

In 2026, AI customer service automation platforms can handle up to 70% of routine tasks within a week, slashing costs from $3-$6 per interaction down to just $0.50. But it’s not about AI fully resolving issues—it’s about smart assist vs resolve