Patients now expect the NHS to match the convenience of their banking apps....

https://wiki-nest.win/index.php/Does_Telehealth_Actually_Move_the_Needle_for_Chronic_Condition_Management%3F

Patients now expect the NHS to match the convenience of their banking apps. Digital tools like video consults and secure messaging are no longer optional extras. They represent a shift toward faster access and better continuity of care