Users have zero patience for friction. If your checkout takes too many taps or...

https://smoothdecorator.com/what-convenience-means-beyond-speed-why-your-app-fails-when-you-ignore-the-details/

Users have zero patience for friction. If your checkout takes too many taps or you can’t track your order, they’re gone. Features like one-click ordering and real-time tracking aren't perks anymore; they’re baseline requirements