Voice AI can give wrong answers when it mishears, misinterprets data, or jumps...

https://wordspringer.com/s/4Wxhdml1SFZq6PA17jLtU

Voice AI can give wrong answers when it mishears, misinterprets data, or jumps ahead without verifying details. A simple way to catch errors before they reach the customer is using readback—like repeating order IDs aloud for confirmation