Voice AI can slip up by mishearing or misinterpreting info, leading to wrong...

https://www.beacon-bookmarks.win/voice-ai-can-slip-up-by-mishearing-or-guessing-leading-to-wrong-answers-that

Voice AI can slip up by mishearing or misinterpreting info, leading to wrong answers. Catching errors before they reach customers is key. One practical step: use readback for order IDs to confirm accuracy