When harmful content hits your business, the worst reaction is a panic-induced...

https://wiki-canyon.win/index.php/How_Do_I_Respond_to_Harmful_Content_Without_Sounding_Defensive%3F

When harmful content hits your business, the worst reaction is a panic-induced outburst. Unchecked negative posts often lead to silent lost sales as prospects move on without telling you why. Instead, stay composed